The clients express themselves in a few clicks through smileys, stars, boxes on our Qwesteo tablets. They stop answering whenever they want! And in the meantime, you collect as many data as possible without bothering visitors.
The non-intrusive approach of the solution guarantees an exceptional rate of click: on average, you get an answer from 30% of your visitors. This will lead you straightforward to key indicators for your business.
Qwesteo is completely different from other survey systems. The customers speak about their experience while they are living it. They are not distracted by exterior agents and your data is available immediately.
Reinvent satisfaction surveys and collect thousands of customer reviews per month!
A RANGE OF SATISFACTION TERMINALS FOR EVERY USE
QWESTEO AUTONOMOUS TABLET
This wireless terminal, autonomous for 3 months, is essential to collect customer satisfaction efficiently. Placed where the client is, it will allow you to receive thousand clicks per month. This tablet, unique on the market, can make several questions rotate (smiley, box choice, star) that can be branched between them.
QWESTEO TOUCH SCREEN TABLET
With 5 types of questions, the Qwesteo touch screen tablet is presented as a digital notebook. The customer clicks on the tablet and leaves an opinion, a message or a complaint. Qwesteo approach also takes into account the feeling of the customer in order to show an adapted response.
QWESTEO CLEANLINESS TABLET
Designed to evaluate cleanliness rate, this tablet is autonomous for 12 months and allows to click on a single smiley question. The device is connected to a powerful system of customisable alerts depending on two criteria: number of clicks in a row and critical satisfaction rate.
QWESTEO POCKET TABLET
Qwesteo launches a brand new solution, unique in its own genre, dedicated to the hospitality industry. The Pocket tablet is presented like a bill tray with an integrated digital satisfaction questionnaire on it. The device is placed on the table during coffee time or when presenting the bill. The results are available in real time and you are alerted when you receive any claim.
Only few minutes to install
and remote setup
The installation only takes a few minutes. Our team guides you to find the better place to get a maximum rate of clicks
Choose questions online
The management of questionnaires is done remotely. Create a questionnaire from scratch or use our question library.
Clients answer in a few clicks
The fun approach of our solution ensures an exceptional click rate. The information is automatically transmitted through 3G.
Results analised constantly
Discover our wide range of tool analysis: online dynamic analysis, periodic newsletter, exports, real-time alerts...
Let customer perception help you manage your team and business
ANALYSIS DASHBOARDS ALWAYS UP TO DATE
DYNAMIC ONLINE ANALYSIS
Continuous satisfaction rates, distributions, filters per period, multi-site comparisons, cross tabulations, consolidated data, comparative analysis, export in different formats...
EMAIL AND SMS ALERTS
Set up real-time alerts or periodic newsletters for each site or group of sites. Preferences can be set according to the user.
+33 (0)4 83 43 27 37
QWESTEO (Société EVALANDGO) Parc Eureka - Business Plaza
Bâtiment 3, 2ème étage 159 rue de Thor
34000 Montpellier FRANCE